Phone line hours
| Day | Lines open |
|---|---|
| Monday | 7am to 8pm |
| Tuesday | 7am to 8pm |
| Wednesday | 7am to 8pm |
| Thursday | 7am to 8pm |
| Friday | 7am to 5pm |
| Saturday | 7am to 5pm |
| Sunday | 7am to 5pm |
Holiday hours (2026/27)
| Thursday 24th December | Phone lines 7am - 2pm |
| Friday 25th December | Phone lines and technicians closed - web chat open as normal. |
| Saturday 26th December | Phone lines 7am - 2pm |
| Friday 1st January | Phone lines 7am - 4pm |
Prefer to speak to someone now? Call 0330 053 6126 during opening hours, or send an enquiry any time and we will get back to you.